Innovate, Secure, and Transform with Dhrubo Networks Limited.

We deliver localized, resilient DC/DR infrastructure, leveraging private and hybrid cloud solutions to ensure high-performance, reliability, and scalability.

With over 15 years of proven expertise, we specialize in:

• Enterprise-Grade Networking Solutions & Software Development
• Corporate Business Management Solutions
• Data Center Infrastructure & Hardware Sales
• Mobile VAS Services & ISP Solutions

As a trusted data center solution provider and ISP, we empower businesses with cutting-edge technology for seamless connectivity and digital transformation.

Dhrubo has been serving the market for 3 years as a company, backed by a team of industry experts with over 15 years of experience across all product lines. Our deep expertise in networking, software development, cloud solutions, data center infrastructure, ISP services, and cybersecurity ensures that businesses receive innovative, reliable, and future-ready technology solutions tailored to their needs.

At Dhrubo, we go beyond standard solutions to deliver tailored, future-ready, and high-performance technology services. Here's what sets us apart:

• Expert-Led Innovation – With over 15 years of industry expertise, our team comprises specialists who understand the evolving needs of businesses and design solutions that drive efficiency and scalability.
• End-to-End Solutions – From networking and software development to cloud infrastructure, data centers, ISP services, and cybersecurity, we offer a comprehensive technology ecosystem that ensures seamless integration and enhanced performance.
• Scalability & Customization – Our solutions are not one-size-fits-all—we analyze business needs and provide customized, scalable services that grow alongside your organization.
• Reliability & Security – We prioritize high uptime, data security, and regulatory compliance, ensuring robust and resilient solutions that keep businesses running smoothly and securely.
• Cutting-Edge Technology – Leveraging the latest advancements in SD-WAN, cloud computing, and managed services, we empower businesses with future-proof technology that enhances productivity and reduces operational costs.
• Dedicated Support & Service – Unlike many competitors, we believe in long-term partnerships. Our customer support is proactive, responsive, and available 24/7, ensuring uninterrupted business operations.

By choosing Dhrubo, you’re not just getting a service provider—you’re partnering with a team of industry experts committed to driving your success through intelligent, secure, and high-performance technology solutions.

We’re here to help. Please follow the steps below for faster resolution.

Escalation Matrix

Level	Contact Point	Responsibility	Response Time	Contact No
Level 1	📞 Support Team 📧support@dhrubonetworks.com	First-level support	30 minutes or less	+88096-667-77707
Level 2	📞 Service Manager 📧manager@dhrubonetworks.com	Escalation for unresolved issues	Within 12 business Hours	+8801730-068814
Level 3	📞 Operations Head 📧escalation@dhrubonetworks.com	Critical or high-impact issues	Within 24 hours	+8801316-196240

🔁 Please provide your ticket number when escalating for quicker resolution.

📞 Hotline: +88096-667-77707

🌐 www.dhrubonetworks.com

• Tailored Solutions – We design and develop customized software that aligns perfectly with your business goals, ensuring enhanced productivity and efficiency.
• End-to-End Development – From conceptualization and UI/UX design to development, testing, and deployment, we handle the entire software lifecycle.
• Advanced Technologies – We utilize cutting-edge programming languages, cloud platforms, AI-driven automation, and data analytics to create powerful, modern applications.
• Seamless Integration – Our solutions easily integrate with existing systems, third-party tools, and enterprise applications, ensuring smooth workflow and minimal disruptions.
• Security & Compliance – With robust cybersecurity measures and compliance with industry regulations, we ensure that your data and software remain safe and reliable.
• Ongoing Support & Maintenance – We offer continuous support, updates, and scalability enhancements to keep your software running optimally as your business evolves.

Whether you need enterprise management software, cloud-based applications, mobile apps, or AI-driven automation, Dhrubo has the expertise to develop innovative solutions that drive digital transformation and business growth.

Yes! At Dhrubo, we prioritize customer satisfaction by providing dedicated, responsive, and expert-led customer support services. Our goal is to ensure seamless operations and uninterrupted connectivity for your business.

Our Customer Support Services Include:

• 24/7 Technical Assistance – Our expert support team is available around the clock to resolve technical issues and provide real-time troubleshooting.
• Proactive Monitoring & Maintenance – We continuously monitor network performance, security threats, and system health to prevent downtime and ensure optimal efficiency.
• On-Site & Remote Support – Whether you need instant remote assistance or an on-site technician, our team is ready to deliver quick and effective solutions.
• Dedicated Account Managers – Each client gets a dedicated account manager for personalized assistance, ensuring smooth communication and tailored support.
• Service-Level Agreements (SLAs) – We provide clear, well-defined SLAs to guarantee fast response times and high-quality service.
• Software Updates & System Enhancements – Our team ensures regular software updates, security patches, and performance enhancements to keep your business ahead of the curve.
• User Training & Documentation – We offer training sessions, user manuals, and technical documentation to help your team make the most of our solutions.

At Dhrubo, we believe in building long-term partnerships by delivering exceptional support and proactive service to keep your business running smoothly.